Help

Our help page covers everything that you could use to get the best out of our feature-rich platform, both, as a buyer and as a seller. Our knowledge base for Sellers can help you master the features on our Seller's Hub to maximize your vending experience while taking full advantage of the unique benefits that Oilfield Marketplace has to offer. We’re constantly working to update our knowledge base with instruction videos and support articles that can also be downloaded for each access and shareability within your organization. Our customer support form can help you with a variety of subjects - from queries on how to onboard as a new buyer or seller, to queries about products, their variants, availability or your specific orders. We are committed to providing you with the best online buying and selling experience in the oil and gas industry.

Upload Necessary Documents Directly to Your Order - OFMP Knowledge Base

OFMP provides some of the best features that allow users to save time and reduce the efforts required to enable vendors to process and fulfil their orders in the shortest and smoothest way possible.

One of these is the document upload feature, which allows users to upload all necessary documents directly to the order details when placing the order. This eliminates the extra time required to send that document to the vendor via email or fax. This also reduces the risk of document mix ups as the order is managed digitally. Watch this video to learn how to utilise this feature.

How to Create a Purchase Plan - OFMP Knowledge Base

OFMP offers a robust array of features designed to help users save time and streamline the order fulfillment process, ensuring a swift and hassle-free experience.

One of these features allows users to create a purchase plan and enable vendors to prepare the required products well in advance. In this video tutorial, learn how to streamline your procurement process with OFMP and ensure your orders are processed smoothly and efficiently.

Don't miss out on this opportunity to boost your efficiency and save valuable time. Watch our tutorial to learn how to create purchase plans with OFMP.

Quick Invite Feature for New Buyers and Sellers - OFMP Knowledge Base

OFMP provides some of the best features that not only allow users to save time and but also help others take advantage of our marketplace to improve their oil and gas products and equipment purchasing timelines, processes and subsequently the commercial efficiency of their operations.

One of these is the Quick Invite feature which allows users to invite buyers and sellers (from their organisation) to join OFMP, through a quick and simple signup invite sent directly to their email address. Watch this video to learn how to utilise this feature.

How to Rate and Review Products - OFMP Knowledge Base

Discover how OFMP revolutionizes oil and gas products procurement and equipment purchasing with a range of features designed to enhance operational efficiency and user confidence.

One of these features encourages users to review and rate a product they bought. This allows other users to learn more about the feature and quality and the product they are interested in and make an informed purchase decision. Watch this video now to learn how to utilise this feature and unlock the full potential of our platform.

Save and Share Your Cart with Other Users - OFMP Knowledge Base

OFMP provides some of the best features that allow users to save time and reduce the efforts required to enable vendors to process and fulfil their orders in the shortest and smoothest way possible.

Another one of these is the save and share cart feature, which allows users to save their shopping cart, with all the products added to it, so they can either continue shopping from another device or share it with another user or department to continue adding more products to the cart or make changes to it before completing the purchase. Watch this video to learn how to utilise this feature.